Frequently asked questions

Formiva is an all-in-one platform for training organizations: course, session, learner and trainer management, automatic generation of training documents (invitations, agreements, programs, attestations, certificates), electronic signatures with an evidence file, digital attendance sheets, e-learning, quizzes, hot/cold evaluations, sales CRM, email automations, a built-in website builder for your public catalog, and an AI pedagogical assistant.

Yes. Formiva handles in-person, remote and hybrid sessions. Build e-learning modules (videos, PDFs, quizzes, SCORM), schedule classroom sessions with digital sign-in, and combine both inside a single learning path.

Yes. It is a simple electronic signature under the EU eIDAS regulation: it is admissible as evidence. Each signature keeps its evidence file (IP address, device, date and time, document fingerprint), archived with the training records. Learners sign from a simple email link, no account needed.

Yes. The Formiva AI assistant helps you generate SMART learning objectives, training programs and quizzes, and suggests improvements to your training content. No API key required, it's included in paid plans.

Yes, the Launch plan is 100% free with no credit card required. It includes up to 50 learners, course and session management, enrollment tracking, training records and a public catalog page. Perfect to get started or evaluate Formiva.

Three paid plans on top of the free one: Launch (free, 50 learners), Pilotage at €29/mo billed yearly (€39/mo monthly) with 200 learners, website builder, e-signature, CRM and automations, Development at €79/mo billed yearly (€99/mo monthly) with 500 learners, priority support and AI credits included. A custom Enterprise offer is available for larger structures.

Yes, Pilotage and Development can be tried free for 14 days, with no commitment and no credit card. Nothing is billed during the trial. At the end, your organisation automatically returns to Launch (free) unless you have subscribed in the meantime.

Credit cards (Visa, Mastercard, American Express) via Stripe, our secure payment platform. Annual billing saves you about 25% compared to monthly. You can upgrade, downgrade or cancel anytime from your dashboard.

By email at contact@formiva.fr or directly through the in-app feedback button. Our team typically replies within 24 business hours. Development plan customers get priority support.

Yes. We offer personalized demos and onboarding sessions to help you configure Formiva for your activity. Contact us to schedule a call.

Your data is hosted in Europe (AWS Frankfurt region, eu-central-1) and encrypted in transit and at rest. Formiva is GDPR-compliant, with daily backups and strict access controls on personal data.

Yes, you can export your learners, sessions, courses and documents (CSV, PDF) at any time. In case of cancellation, you keep read access long enough to retrieve all your data.